Newsletter on Web, IT, Software every fortnightly http://www.edux.com.sg/newsletter/newsletterResumeIssue13 Hello my dear readers!! How have you been? Have you been expecting my article? I certainly hope so. Even if you do not expect my article, I would take it that you did. It have been 2 weeks since my previous article on "A Powerful Communication Tool That Can Cut Your Business Cost by More Than 50%" http://www.edux.com.sg/newsletter/newsletter13_1.html 1. Use power language: The solution is this rather than that, I believe the solution is this. 2. Never use the word appointment when trying to set one. Instead, use the word meeting. Meeting sounds more professional and more important. I would like to meet with you http://www.edux.com.sg/newsletter/newsletter13_2.html